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Our Office is open 9am-5pm, Monday to Friday

  • New patient referrals and enquiries call : +44 (0)20 8909 5114
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Contacting Patients

Need to get a message to a loved one? Click here

Appointments and Consultations

To protect you, your family and the staff of RNOH Private Care, we now have the facilities to offer video consultations. Your consultant will tell you if your appointment is to be carried out in this way and their practice secretary will provide you with all of the information you need to do this.

If you are asked to attend RNOH Private Care outpatient centre for your appointment, please ensure that you read the information below and follow any social distancing instructions when you arrive at the hospital.

Coronavirus Information

Stay at Home

  • Only go outside for food, health reasons or work (but only if you cannot work from home)
  • If you go out, stay 2 metres (6ft) away from other people at all times
  • Wash your hands as soon as you get home

Do not meet others, even friends or family. You can spread the virus even if you don’t have symptoms.

What To Do If You Need Medical Help

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

If you have symptoms of coronavirus (high temperature or a new, continuous cough), use the 111 coronavirus service.

If you need help or advice not related to coronavirus:

  • for health information and advice, use the NHS website or your GP surgery website
  • for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
  • for life-threatening emergencies, call 999 for an ambulance

News & Innovation

Messages to Your Loved Ones Service

Messages to Your Loved One's Service

With restrictions on visiting loved ones in the hospital to help protect patients and staff, the RNOH Trust have put together a range of communication tools to help families stay connected.

If you’d like to send a message to a patient, email: This email address is being protected from spambots. You need JavaScript enabled to view it. and don’t forget to include: 

  • Patient’s full name 
  • Patient’s ward (if known) 
  • Your message (including photos if you wish)