Our Office is open 9am-5pm, Monday to Friday

  • New patient referrals and enquiries call : +44 (0)20 8909 5114
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To protect you, your family and the staff of RNOH Private Care, we now have the facilities to offer video consultations. Your consultant will tell you if your appointment is to be carried out in this way and their practice secretary will provide you with all of the information you need to do this.

If you are asked to attend RNOH Private Care outpatient centre for your appointment, please ensure that you read the information below and follow any social distancing instructions when you arrive at the hospital:


If you have symptoms of coronavirus infection (COVID-19), however mild, do not leave your home for 7 days from when your symptoms started. The symptoms are:

  • new continuous cough and/or
  • high temperature

You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, call NHS 111. For a medical emergency dial 999. You can find the latest information and advice at www.gov.uk/coronavirus.


  • wash your hands with soap and water often – alcohol gel is effective against respiratory viruses
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately
  • try to avoid close contact with people who are unwell


  • touch your eyes, nose or mouth if your hands are not clean


Our private patient office team will always be happy to help

Whether you have private health insurance, choose to pay for your own treatment or have your treatment funded through a third party, you will usually be referred to one of our consultants and this referral will provide valuable background information, medical history and a general overview of your problem. If you don’t have a consultant in mind, we can help you choose an appropriate consultant, based on their specialist areas of expertise and availability. Our private patient office team will always be happy to help.

Your referral will usually come to us from your general practitioner (GP) but many of our patients are referred to our hospital by their existing consultant from their local hospital. This is because we provide second opinions, and specialist care for very complex or rare conditions, sometimes related to complicated revision surgery where previous surgery has been unsuccessful or caused problems. In effect, our consultants are “the experts’ experts”.

Private health insurance companies will insist on a referral before they can fund treatment.

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