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  • New patient referrals and enquiries call : +44 (0)20 8909 5114
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To protect you, your family and the staff of RNOH Private Care, we now have the facilities to offer video consultations. Your consultant will tell you if your appointment is to be carried out in this way and their practice secretary will provide you with all of the information you need to do this.

If you are asked to attend RNOH Private Care outpatient centre for your appointment, please ensure that you read the information below and follow any social distancing instructions when you arrive at the hospital:


If you have symptoms of coronavirus infection (COVID-19), however mild, do not leave your home for 7 days from when your symptoms started. The symptoms are:

  • new continuous cough and/or
  • high temperature

You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, call NHS 111. For a medical emergency dial 999. You can find the latest information and advice at www.gov.uk/coronavirus.


  • wash your hands with soap and water often – alcohol gel is effective against respiratory viruses
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately
  • try to avoid close contact with people who are unwell


  • touch your eyes, nose or mouth if your hands are not clean

Room and Facilities

Furnished to ensure your privacy and comfort

All rooms are furnished to ensure your privacy and comfort with duvets, Freeview TV, free internet access, a small refrigerator, a bedside telephone (BT standard charges apply) and you will get a complimentary daily newspaper. The en-suite facilities have walk-in showers to facilitate bathing for patients whose condition makes it difficult for them to use a bath; this is particularly useful for patients in wheelchairs.

Nurse call system

The nurse call system enables you to summon help whenever you need it. You can do this by pressing the orange button on the handset next to your bedside locker. This comes up on the screen at the nurses’ desk.


A telephone is provided in your room so that you can keep in touch with family, friends and colleagues. Calls will be charged to your personal account on a metered basis and are charged at standard BT rates. You are also welcome to use your mobile phone.


Your room has a colour television that can be operated by the separate remote control unit, or manually on the set itself. The televisions offer Freeview channels.

Internet Access

Free Wi-fi is available on the private patient unit.

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